Privacy policy
# Privacy Policy
**Last Updated:** July 9, 2026
At **Mamtva Spices** ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.
## Information We Collect
We may collect the following information when you use our website:
* Full name
* Email address
* Mobile number
* Billing and shipping address
* Payment details (processed securely through our payment partners; we do not store your card details)
* Order history
* Customer support communications
* Device information, IP address, browser type, and website usage data collected through cookies
## How We Use Your Information
We use your information to:
* Process and deliver your orders
* Communicate order confirmations, shipping updates, and customer support responses
* Improve our website, products, and customer experience
* Send promotional offers and marketing communications (only where permitted)
* Prevent fraud and maintain website security
* Comply with legal and regulatory obligations
## Cookies
Our website uses cookies and similar technologies to:
* Improve website performance
* Remember your preferences
* Analyze website traffic and customer behavior
* Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
## Sharing of Information
We do **not sell or rent** your personal information.
We may share your information only with trusted third-party service providers, including:
* Payment gateway providers
* Courier and logistics partners
* Website hosting and technology providers
* Analytics and marketing service providers
* Government or legal authorities when required by law
These partners are permitted to use your information only for providing services on our behalf.
## Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
## Data Retention
We retain your personal information only for as long as necessary to:
* Complete your orders
* Provide customer support
* Meet legal, accounting, and tax obligations
* Resolve disputes and enforce our policies
## Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your personal information
* Withdraw consent for marketing communications
* Request details about how your information is used
To exercise these rights, please contact us using the details below.
## Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.
## Children's Privacy
Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with the revised "Last Updated" date.
## Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
**Mamtva Spices**
**Email:** [mamtvafoodandspices@gmail.com](mailto:mamtvafoodandspices@gmail.com)
Thank you for trusting **Mamtva Spices**. We are committed to protecting your privacy while delivering fresh, authentic, and high-quality spices to your home.