Shipping policy
# Shipping Policy
At **Mamtva Spices**, we are committed to delivering fresh, high-quality spices to your doorstep safely and on time. We strive to provide a smooth and hassle-free shopping experience for every customer.
## Order Processing & Dispatch
* All orders are processed within **1–2 business days** after successful payment confirmation.
* Orders are dispatched within **2–3 business days**, excluding Sundays and public holidays.
* Once your order is shipped, you will receive an email or SMS with tracking details.
## Delivery Timeline
* **Within Maharashtra:** 2–4 business days after dispatch.
* **Rest of India:** 3–7 business days after dispatch.
* Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
## Shipping Charges
* **Free shipping on all orders of ₹999 and above across India.**
* For orders below **₹999**, shipping charges will be calculated and displayed at checkout based on the delivery location.
## Packaging
Every order is hygienically packed to preserve the freshness, aroma, and quality of our spices. We ensure secure packaging so your products arrive in excellent condition.
## Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS to monitor your shipment.
## Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, customer unavailability, or any other reason, the package may be returned to us. Additional shipping charges may apply for re-dispatch.
## Incorrect Shipping Address
Please ensure that your shipping address and contact information are correct before placing your order. **Mamtva Spices** is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
## Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact our customer support within **48 hours** of delivery with your order number and clear photos of the package and products. We will resolve the issue as quickly as possible.
## Contact Us
For any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.
**Thank you for choosing Mamtva Spices – delivering purity, freshness, and authentic taste to every home.**